Instructions

We want you to be satisfied with your purchase. If for any reason you wish to return an item, please follow these simple steps:

  1. Log in: Log in with your email address and order number.

  2. Select items: Choose the items you wish to return and specify the reason for the return.

  3. Create return label: Download and print the return label that is generated.

  4. Pack the item: Pack the item securely in the original packaging or another suitable box.

  5. Attach the return label: Attach the return label to the package.

  6. Send the package: Drop off the package at the nearest drop-off location.

    • SE/DK/FI: Bring / Posti

    • Rest of EU: DHL Express

Important information

  • Return period: You can return items within 30 days of receipt.

  • Condition: The item must be in the same condition as when you received it, with all tags and original packaging intact.

  • Refund: Once we have received and inspected the return, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.

  • Location: Please ensure that you are on the appropriate landing page corresponding to your order, so that we can issue a return label for the correct courier.

    • SE/DK/FI: Bring / Posti

    • Rest of EU: DHL Express

Contact us

If you have any questions or need assistance regarding your return, please get in touch with our customer service

here.